Returns accepted within 7 days of delivery.
Items must be unused, unwashed, undamaged, and returned with original tags and packaging.
Items purchased on sale or discount are non-returnable, unless damaged or defective upon arrival.
Jewellery must be returned in its original condition and packaging.
Slight irregularities in handwork or color variation are not considered defects.
Made-to-order items are non-returnable, non-refundable, and non-exchangeable, unless received in damaged condition.
Handmade variations are natural and not treated as defects.
Email us at support@slscollections.com or with your order ID and reason for return.
Our team may request photos to verify eligibility.
Products must be securely packaged to prevent damage during return transit.
Return shipping is borne by the customer, unless the product is defective.
For defective or damaged items, we will cover the return shipping cost.